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Privacy Policy

Privacy Policy

  • Information We Collect:
    • We collect personal information provided by customers during the booking and shipment process, including but not limited to names, addresses, contact information, and payment details.
    • We may also collect information automatically through cookies and similar tracking technologies when customers visit our website or use our mobile app.
  • How We Use Your Information:
    • We use customers' personal information to provide and improve our courier services, including processing bookings, tracking shipments, and communicating with customers.
    • We may also use personal information for marketing purposes, such as sending promotional offers or newsletters, unless customers opt out.
  • Information Sharing and Disclosure:
    • We may share customers' personal information with third-party Logistics Partner who assist us in delivering our services, such as shipping carriers, payment processors, and IT providers.
    • We may also disclose personal information when required by law or to protect our rights, property, or safety, or that of our customers or others.
  • Data Security:
    • We implement appropriate technical and organizational measures to protect customers' personal information against unauthorized access, disclosure, alteration, or destruction.
    • However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of customers' personal information.
    • This online privacy policy applies only to information collected through our website and not to information collected offline.
  • Data Retention:
    • We retain customers' personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
    • Customers can request the deletion of their personal information at any time, subject to applicable legal obligations.
  • Third-Party Links:
    • Our URL website or mobile app may contain links to third-party websites or services not operated by us.
    • We are not responsible for the privacy practices or content of these third-party sites.
  • Children’s Privacy:
    • Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please Contact Us.
  • Your Rights:
    • Customers have the right to access, correct, or delete their personal information, as well as the right to object to or restrict certain processing activities.
    • Customers can exercise these rights by contacting us using the contact information provided below.
  • Changes to this Privacy Policy:
    • We reserve the right to update or change this privacy policy at any time.
    • Any changes will be effective immediately upon posting the updated policy on our website.
  • Contact Us:

By using our courier services, you agree to the terms of this privacy policy. If you do not agree with the terms of this policy, please do not use our services.